Hightower legal
Community Guidelines & Reviews
Version 2.0 · Effective October 22, 2026 · Last updated October 22, 2026
10.1 Profiles and social features
Where enabled, users may participate in public profiles, coffee discussions, comments, follows, reviews, or messaging.
These features are subject to the account's privacy settings and available controls.
10.2 User behavior
Users must not threaten, harass, impersonate, defraud, spam, discriminate unlawfully, or infringe others' rights.
10.3 Honest reviews
Reviews should reflect genuine experiences.
Hightower prohibits fake reviews, deceptive endorsements, undisclosed material relationships where disclosure is required, and incentives conditioned on positive or negative sentiment.
Hightower will not suppress legitimate negative reviews merely because they criticize a product or business.
10.4 Moderation
Hightower may remove content violating published rules or applicable law, including fraudulent, threatening, spam, or infringing material.
10.5 User content permission
Users retain ownership of their original content and grant Hightower a nonexclusive, royalty-free license to host, display, reproduce, format, and technically process it for operating and promoting the relevant community feature.
This license is limited by applicable privacy settings and law.
Other Hightower policies
- Terms of Service — The agreement covering your Hightower account and access to the software.
- Marketplace, Listings & Resale Policy — How listings, independent brands, catalog corrections and Hightower retail resale work.
- Privacy Policy — What Hightower collects, why, who processes it and how to reach us about it.
- Seller & Business Terms — Business accounts, verification, seller content, independent sales and paid business services.
- Refund & Return Policy
- Shipping & Fulfillment Policy
- Retail Checkout Terms
- Intellectual Property & Copyright Policy
- B2B Sourcing Terms
- Acceptable Use Policy
- Cookie & Tracking Policy
- Data Rights & Account Deletion
- Legal Notices & Disclosures
Questions about this document: hello@hightowercoffee.com · Hightower Coffee LLC · 7901 4th St N, Ste 300, St. Petersburg, FL 33702, US
